GoHighLevel was founded by Shaun Clark & Varun Vairavan in April 2018. It has grown to serve over 1800 marketing agencies with almost 50,000 client accounts!
GoHighLevel provides new users a range of pre-made sales funnels, landing
page templates, automated SMS & email follow up campaigns. Pre-made examples include Attorneys, Chiropractors, Dentists, & Pest Control. This
makes it duplicating campaigns for new clients quick, easy, and, importantly, outsourceable to your VA.
So what are the benefits of ad agencies using GoHighLevel instead of combining Clickfunnels, Calendly, ActiveCampaign etc?
How GoHighlevel is Different
UNLIMITED users, accounts and contacts, make it the most scalable marketing automation, CRM on the market.
The ability to WHITELABEL IT reinforces your agency brand, allows you to seamlessly integrate it into your marketing suite. Which creates client retention.
Highlevel REPLACES MULTIPLE SOFTWARES that you need as an agency. And you likely understand, that a complete native feature suite trumps multiple limited integrations anyday.
Video Onboarding
GoHighLevel starts you off with a live onboarding call via zoom. During this session you can ask the team member any questions as they walk you through the basics.
Submit A Ticket
You can send appeals to the GoHighLevel support inbox here. Expect a team member to reply via email in under 12 hours.
Facebook Group
The GoHighLevel community has over 4,000 members. Co-founder Sean Parker is particularly active there. I’m writing this on a Sunday and saw he replied to a question within 8 minutes! The marketers in this group are all extremely helpful. Out of 20 question posts I did not see 1 unanswered.
Live Chat
GoHighLevel support has a chat option too. All agents are live, and in my experience it usually takes 20-30 minutes to start a conversation. GoHighLevel could improve their support by automating a portion of this live chat. For example, ClickFunnels have a concierge automated bot which directs you to support docs before offloading to a live agent.
Knowledge Base
As of 25/03/2020 the GoHighLevel support documents number 170 articles! GoHighLevel start you off with a live onboarding call via zoom. During this session you can ask the team member any questions as they walk you through the basics. When future problems arise you can even suggest new features to the CRM.
Verdict
You certainly haven’t come across better support offered by a software company.